Shipping Info

At HealthTeaAustralia PTY LTD, we are committed to providing a seamless shopping experience, including efficient shipping and delivery of your orders. Please review our Shipping and Delivery Policy to understand how we handle estimated delivery times, shipping costs, tracking, international shipping, order processing time, delivery address, delivery confirmation, and order changes or cancellations. 

Estimated Delivery Times

Estimated delivery times are based on the destination of your order. While we strive to meet these estimates, please note that actual delivery times may vary due to factors beyond our control, such as local customs procedures, peak holiday seasons, or unforeseen delays.

Shipping Costs

Shipping costs are calculated based on the shipping method chosen, the destination, and the total weight of the order. You will see the applicable shipping fees during the checkout process before completing your purchase.

Tracking Your Order

For orders that are eligible for tracking, you will receive a tracking number via email once your order has been dispatched. You can use this tracking number to monitor the progress of your shipment and get real-time updates on its status.

International Shipping

We offer international shipping to select destinations. Please be aware that international orders may be subject to customs fees, taxes, and import duties imposed by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping fees.

Order Processing Time

Once your order is placed, it will undergo a processing period before being shipped. This period typically ranges from 1 to 10 business days. Orders placed on weekends or public holidays will be processed on the following business day.

Delivery Address

Please ensure that you provide accurate and complete delivery information when placing your order. We are not responsible for delays or delivery issues resulting from incorrect or incomplete address details.
Please feel free to reach out to our customer support team if you have any questions, concerns, or special requests regarding shipping and delivery. We are here to assist you and ensure that your HealthTeaAustralia PTY LTD products reach you in a timely and satisfactory manner.